Services for lenders
Mortgagee-in-possession property management services
When a lender is acting as mortgagee in possession, field work needs to be controlled, documented, and aligned with the file instructions. Hold Home coordinates the property-level tasks that help protect the asset while lender-side decisions are being made.
The service scope can be tailored to the property condition and stage of the file: first inspection, access coordination, preservation planning, vendor dispatch, emergency work, recurring checks, or reporting for asset managers and counsel.
Best fit
- Lenders needing property-level coordination after possession.
- Mortgage servicers managing secured assets.
- Asset managers requiring consistent photo-backed updates.
- Legal teams that need a field partner for property instructions.
What the service can include
Access and condition
Access coordination, lock or key control, visual condition notes, utility observations, hazard flags, and initial preservation recommendations.
Preservation and vendors
Coordinate approved vendors for property preservation, security, cleanup, weather protection, emergency maintenance, lawn care, waste removal, and completion documentation.
Lender reporting
Summarize property status, work completed, vendor notes, cost approvals needed, open risks, and next recommended maintenance or security actions.
Service questions
Can Hold Home begin before all preservation work is approved?
Yes. Intake and inspection work can identify the immediate field priorities, but vendor dispatch and maintenance work should follow the lender’s approval process.
Can Hold Home coordinate emergency items?
Hold Home can flag urgent risks and coordinate approved emergency response for issues such as unsecured access, active leaks, weather exposure, visible damage, or safety hazards.
Is this a replacement for legal counsel?
No. Hold Home handles property management and field coordination. Legal direction remains with the lender’s counsel or appointed representative.